Legal

TradeScribe Terms of Service

Effective date: 13 August 2026
Last updated: 13 August 2026

These terms are a contract between you and FirstlinkAI (a sole trader based in Calamba, Philippines) (“FirstlinkAI”, “we”, “us”) covering your use of the TradeScribe app and service. By creating an account you accept them. If you do not accept them, do not use TradeScribe.

Plain-English summaries appear in places below. They help you read the terms; the full text is what binds.

1. What TradeScribe is

TradeScribe turns a voice note recorded at the end of a job into a written report, a draft invoice, and a list of further work worth quoting, using automated transcription and AI text generation. It also provides job scheduling, customer records, quotes, invoicing documents, and business branding.

What TradeScribe is not: it is not a payment service, not an accounting service, and not a source of professional, legal, or pricing advice.

2. Who can use it

You must be at least 18 years old and using TradeScribe for business purposes — it is a tool for tradespeople, not a consumer product. You are responsible for your account credentials and for everything done under your account. Tell us immediately if you believe your account is compromised.

3. Your subscription

Plans. TradeScribe has a free plan and paid plans with unlimited jobs. The free plan currently covers the first 3 jobs on your account, one user — 3 jobs in total, not 3 each month. It does not reset, and jobs you delete still count towards the 3, because the limit counts jobs created. Deleting your account and signing up again with the same email address does not reset it either — we keep a one-way hash of that address and the count of trial jobs used after the account goes, precisely so it cannot be reset that way. The Privacy Policy §6 sets out exactly what that record is and what it is not. Once you have used the trial, creating a new job needs a paid plan; everything you have already created stays available to you on the free plan. Prices are shown in the app and at https://tradescribe.firstlinkai.com before you buy. The price that counts is the one Google Play shows you at the moment of purchase, in your own currency and including any tax due where you live; any figure in USD elsewhere is an indication.

Billing. TradeScribe subscriptions are sold only through Google Play. Google is the merchant of record for every purchase: Google takes the payment, handles your card — we never see it — and charges and remits any VAT or sales tax due in your country. There is no other way to buy TradeScribe. We do not sell subscriptions on our website and we never take card details directly.

Renewal and cancellation. Subscriptions renew automatically each month or year until cancelled. Cancel in the Play Store’s subscription settings (Play Store → your profile → Payments and subscriptions → Subscriptions). Cancelling stops the next renewal — you keep your plan until the end of the period you have already paid for, and nothing you created is deleted. A failed payment does not lock you out immediately; Google retries, and your account returns to the free plan only once Play ends the subscription.

Refunds. Every purchase is a Google Play purchase, so Google Play’s refund policy applies and a refund request goes to Google in the first instance. If something is genuinely wrong and Google cannot resolve it, email us and we will be reasonable. Nothing in these terms limits any refund or withdrawal right you have under the law of the place you live.

Price changes. We can change prices, but a change to a subscription you already have takes effect only from your next renewal, and only after we have given you notice through the store or by email — with time to cancel first.

Plan limit changes. We may change what the free plan includes with reasonable notice. Downgrading or lapsing never deletes your data, and it never takes away work you have already done: your existing jobs, quotes, invoices, reports and PDFs stay readable and usable on the free plan. It only limits creating new work beyond the plan’s caps. If you have already created more jobs than the free plan covers, that is what a lapse means for you — you keep all of it, and creating the next one needs a paid plan.

4. AI-generated content — read before you send

Reports, summaries, quote suggestions, and prices in TradeScribe are generated automatically from your recording and job details. Automated transcription and generation make mistakes — a mumbled word can become the wrong part, and a suggested price is a rough figure, not a survey, valuation, or professional estimate.

That is why nothing sends automatically: every document is editable, and it leaves the app only when you press send. You are responsible for reviewing every report, quote, and invoice before sending it to a customer. We are not liable for the consequences of sending AI-generated content you did not check, and AI-suggested prices create no obligation on us and no entitlement for your customer.

5. Invoices and getting paid

TradeScribe invoices are documents. TradeScribe does not process, hold, transfer, or receive payments between you and your customers, takes no commission, and is not a money transmitter or payment institution. How you collect payment — cash, bank transfer, cheque, your own card machine — is between you and your customer. “Mark as paid” records your own claim that you were paid; it moves no money and proves nothing to anyone else.

You are responsible for the legal and tax validity of the invoices you issue — numbering rules, tax rates, and required disclosures vary by country, and the tax rate applied is the one you configure.

6. Messages you send, and the links they carry

Reports, quotes, and invoices are sent by text, email, or share sheet from your own phone and your own number or address. TradeScribe pre-writes the message; your device sends it. This means:

• You are the sender, legally and practically. You must have the right to contact the recipient and must comply with the anti-spam and consumer contact laws that apply to you (for example TCPA in the US, PECR in the UK).
• We cannot see the message, cannot store it, and cannot confirm it was delivered. That is true of the message. It is not true of a document the message links to — see below, because the distinction matters.

Shared document links

A text message cannot carry an attachment. So when you text a report or an invoice, TradeScribe uploads the PDF to our storage and puts a link to it in the message. Emailing attaches the document instead and uploads nothing; the share sheet hands the file to another app and uploads nothing.

• Nothing is uploaded until you press send. The document is created on your phone and stays there until you choose to text it.
• We store the document, and a record of the link. The record holds your business, the job, which document it is, the file name, where the file sits, a one-way hash of the link’s token, a count of how many times the link has been fetched, and the dates. It holds no customer name, phone number, or email address. The Privacy Policy §2 and §6 set out what is kept and for how long.
• The link needs no account. Your customer opens it in an ordinary browser. There is no login, no password, and no check of who is opening it.
• The link is unguessable, not access-controlled, and those are different things. The address carries 162 bits of randomness so it will not be found by guessing — but it identifies the document, not the recipient. Whoever holds the link can open the document. Forwarding the text forwards the document, along with the customer name, address, and description of work in it. You decide who to send it to, and you accept that they can pass it on.
• You can turn a link off in the app, and it stops working on the next attempt to open it. The app lets you stop sharing a report or an invoice you have already texted, without issuing a new link and without going through us. Texting the same document again also replaces the previous link and kills it. You can still ask us by email; you no longer have to.
• Turning a link off does not recall a copy. If the document has already been opened, downloaded, printed, or forwarded, that copy exists and nothing we do can retrieve it. Nothing in the app claims otherwise, and you should not rely on revocation as if it did. That holds however the link was turned off — by you, by us, or automatically.
• A link does not expire unless it is turned off, and there is no expiry setting. It is long-lived by design, so that a customer can find a document again months later — a service report at a warranty claim or a house sale, an invoice at tax time. We do not offer per-link expiry, deliberately, and a link that has not been revoked keeps working.
• Voiding an invoice revokes its link. An invoice you have formally cancelled must not stay retrievable as though it were still valid, so the link to a voided invoice stops serving. That is the only event that turns a link off on its own, and the bullet above still limits it: a copy already downloaded is not recalled by it.
• You are the one making the disclosure. Sending a customer’s document to a link the customer holds is your decision under §8, and so is sending it to the wrong number. We provide the mechanism, store the file on your instruction, and give you the control to turn a link off yourself.

7. Your content

Everything you put into TradeScribe — recordings, photos, job details, customer records — and everything generated from it for you, is yours. You grant us a licence to host, store, transmit, process (including through the AI providers named in the Privacy Policy), and display it, for the sole purpose of running the service for you. We do not use your content for advertising and do not sell it.

We do not use your content to train AI models, and the providers who transcribe and generate on our behalf are engaged under commercial terms that do not permit them to train on it either.

You promise that you have the rights and permissions needed for the content you upload — including, where the law requires, permission for recordings you make and photos you take in other people’s homes and workplaces.

8. Your customers’ data — you are the controller

Your customer records, and personal information appearing in your recordings, photos, and documents, are your business’s data. For that data, under data protection law (including UK GDPR / GDPR where applicable):

• You are the controller; we are your processor. We process it only to provide the service, per these terms and the Privacy Policy.
• You authorise the sub-processors listed in the Privacy Policy §4 (hosting, transcription, AI generation, billing, notifications). We will keep that list current in the published policy.
• We apply the security measures described in the Privacy Policy §7, assist you with data-subject requests as described there, and delete or return the data on account deletion.
• You are responsible for having a lawful basis to hold your customers’ details, record voice notes about their jobs, and photograph their property, and for honouring their privacy rights.
• You decide who receives a shared document link, and a link opens for anyone holding it (§6). Sending one to the wrong number, or to someone who forwards it, is a disclosure you made — we cannot see who opened a link and cannot take back a copy that was downloaded.

9. Acceptable use

Do not: use TradeScribe for anything unlawful; upload content that infringes others’ rights; attempt to access other users’ data; probe, overload, or disrupt the service; resell it; or use it to send spam. We may suspend or terminate accounts that do, with notice unless the situation makes notice impossible.

10. Availability, offline mode, and changes to the service

Much of TradeScribe works offline; recordings and documents queue and sync when you have signal. AI report generation runs on our servers and needs a connection. We work to keep the service up but do not promise uninterrupted availability, and scheduled features may change or be withdrawn as the product develops. If we ever discontinue TradeScribe entirely, we will give you at least 60 days’ notice and a way to get your data out.

11. Our intellectual property

The TradeScribe app, name, logo, and service are ours or our licensors’. These terms give you a personal, non-transferable, non-exclusive licence to use the app on your Android devices for your business. They transfer no ownership.

12. Disclaimers

The service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that transcriptions or AI output will be accurate (§4), that messages will be delivered (§6), or that the service will be error-free.

13. Limitation of liability

To the fullest extent the law allows: we are not liable for indirect, incidental, special, or consequential losses, loss of profits, business, or data; and our total liability for all claims in any 12-month period is capped at the greater of the amount you paid us in those 12 months and USD $100.

Nothing in these terms excludes liability that cannot lawfully be excluded — including for death or personal injury caused by negligence, or for fraud. If you are a consumer somewhere that grants non-waivable rights, those rights are unaffected.

14. Indemnity

If a third party brings a claim against us because of your content, your messages to your customers, your invoices, or your breach of these terms, you will cover the losses and reasonable costs that claim causes us — except to the extent the claim results from our own breach or negligence.

15. Ending the relationship

You can stop using TradeScribe at any time, and delete your account as described at https://tradescribe.firstlinkai.com/delete-account. We can suspend or terminate your account for material breach of these terms; unless the breach is serious or the law prevents it, we will warn you and give you a chance to fix it first. On termination, §§ 4–5, 8, and 11–17 survive, and your data is handled as the Privacy Policy §6 describes.

16. Changes to these terms

We may update these terms. For material changes we will give you notice in the app or by email at least 14 days before they take effect; continuing to use TradeScribe after that is acceptance. The current version always lives at https://tradescribe.firstlinkai.com/terms.

17. Governing law and disputes

These terms are governed by the laws of the Philippines, and its courts have jurisdiction — except that if you are a consumer with mandatory local rights or a right to sue locally, you keep them. Before going to court, contact us at aifirstlink@gmail.com; most problems can be fixed faster that way.

18. The whole agreement

These terms, the Privacy Policy, and any plan description at purchase are the whole agreement between us about TradeScribe. If any part is found unenforceable, the rest stands. If we don’t enforce something immediately, we haven’t waived it. You may not assign these terms; we may assign them to a successor of the business, and will tell you if we do.

FirstlinkAI — sole trader
Calamba, Philippines
Support: aifirstlink@gmail.com